After collecting/receiving your product within seven days, if you find that the product was damaged during transportation, or that the product appearance or paint are flawed, please do not ride it, and keep the entire package. Have your proof of purchase and DARE's warranty card ready. Contact our DARE customer service right away. Once the condition is confirmed, please send the bike back with its box to DARE, and then you will be entitled to a free return within seven days. (Free returns are not viable after seven days of purchase. DARE reserves the right to ascertain if there is truly damage.)
Once you find the product is unfit/flawed/wrongly delivered, please contact our customer service within seven days for a free return. The transportation fee of the first free return for the same order is free of charge. However, the returned product must be brand new (i.e., it hasn’t been used, worn or assembled), well packaged and include receipt or proof of purchase; otherwise DARE will ont accept the return.
DARE has the right to cancel or revise the policy without additional notification. Please refer to the latest policies on our official website.